store regulations

I. Definitions

The terms used in the Regulations mean:

• Business days – are the days from Monday to Friday, excluding public holidays;
• Customer – a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; a legal person or an organizational unit without legal personality, to whom the law grants legal capacity; – who places an order on the terms specified in these Regulations;
• Discount code – a unique alphanumeric code entitling the Customer to a one-time percentage or amount discount on the purchase of the Goods. The discount code cannot be exchanged for cash;
• Civil Code – the Act of April 23, 1964; Consumer – an adult natural person with full legal capacity, making a purchase from the Seller not directly related to his or her business or professional activity;
• Natural person conducting business activity making a non-professional purchase – a natural person concluding a distance sales contract directly related to his or her business activity, when the content of this contract indicates that it does not have a professional character for this person, resulting in particular from the subject of his or her business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity, which grants the right to: withdraw from the contract on the terms granted to Consumers, apply the provisions on unfair contract terms used in contract templates, and concerning liability for defects in the item sold;
• Entrepreneur – a natural person, legal person, or organizational unit without legal personality, to whom the law grants legal capacity, conducting business or professional activity on his or her own behalf and performing a legal act directly related to his or her business or professional activity;
• Regulations – this document; Online store – an internet service operated by the Seller, available at the electronic address: ruchomadeska.pl, through which the Customer can obtain information about the Goods and their availability and purchase the Goods;
• Seller /Service Provider – Ontrops Sp. z o.o. with its registered office in Olsztyn, at ul. Hozjusza 1, 11-041 Olsztyn, NIP 7393973050, REGON 5231258050, info@ruchomadeska.pl ; Goods – a product presented in the Online Store, the description of which is available with each of the presented products; Sales Agreement – a sales agreement for Goods within the meaning of the Civil Code, concluded between the Seller and the Customer;
• Services – services provided by the Seller to Customers electronically within the meaning of the Act of 18 July 2002 on the provision of electronic services;
• Customer – a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity; a legal person; or an organizational unit without legal personality, which is granted legal capacity by law; – who uses or intends to use the Electronic Service.

II. General provisions

1. These Terms and Conditions set out the general conditions of sales conducted through the online store https://ruchomadeska.pl/.
2. These Regulations are permanently available on the website https://ruchomadeska.pl/ in a manner that allows obtaining, reproducing and recording its content by printing or saving on a carrier at any time.
3. The condition for starting to use the Store is reading these Regulations and its full acceptance. It is considered that reading and acceptance of these Regulations is tantamount to the provision of information by the Entrepreneur (Seller) to the consumer (Customer), which is referred to in Article 12 of the Act of May 30, 2014 on consumer rights, this information is contained in the following paragraphs of the Regulations.
4. The use of the Online Store is possible provided that the ICT system used by the Customer meets the following minimum technical requirements: computer or mobile device with access to the Internet, access to e-mail, web browser Firefox, Internet Explorer, Chrome, Opera, Safari, the inclusion of Cookies and Javascript in the web browser.
5. The customer shall:
   • provide only true, up-to-date and all necessary data when registering and ordering on the Online Store, as well as update them promptly;
   • use the services made available by the Seller in a manner that does not interfere with the functioning of the Seller, the Online Store and other Customers;
   • use the services made available by the Seller in a manner consistent with the law and the provisions of the Terms and Conditions.

From January 1, 2021, the provisions concerning Consumers specified in this regulation and the Consumer Rights Act (right of withdrawal from the agreement, liability for defects, prohibited contractual provisions) also apply to agreements concluded from that day onwards with Customers who are natural persons and who enter into an agreement directly related to their business activity, when it results from the content of these agreements that they do not have a professional character for them. To determine whether such a Customer has consumer rights in specific circumstances, it is necessary to verify whether the concluded agreement has a professional character based on the entry of this entrepreneur in the Central Register and Information on Economic Activity of the Republic of Poland.

III. Services

1. The services are provided by the Seller 24 hours a day, 7 days a week.
2. Contact with Ontrops is via email at info@ruchomadeska.pl, or by phone during business hours at +48 730125825 (charged at the operator’s local rate).
3. The Service Provider provides the following Electronic Services to Customers via the Online Store: Placing orders and entering into Sales Agreements, in accordance with the rules set out in this Regulation;
4. The agreement for the provision of the Electronic Service consisting of enabling the placing of an Order in the Store is concluded for a specified period and expires upon placing the Order or discontinuing its submission by the Service Recipient.
5. In the event of a breach by the Service Recipient of the provisions of this Regulation or in the event of actions detrimental to the Service Provider, the Service Provider may, after prior unsuccessful demand to cease or remedy the breaches, with a specified deadline, block access to the Customer’s Account and terminate the agreement for the provision of Services with a 14-day notice period.
6. The termination of the agreement for the provision of the Account service by either party, as well as the termination of the agreement for the provision of the Account service with the consent of both parties, does not affect the rights acquired by the parties prior to its termination.

IV. Sales Agreement for Goods

1. Information about Goods provided on the Store’s website, in particular their descriptions, technical and functional parameters, as well as prices, constitute an invitation to conclude an agreement within the meaning of Article 71 of the Civil Code.
2. All Goods available in the Online Store are brand new, free from physical and legal defects. These are three-wheeled skateboards.
3. Placing an order is possible without registration.
4. The condition for placing an order is to have an active email account. The following data must be provided in the Order form: first name, last name, company name (optional), delivery address, email address, contact phone number. Improper completion of the form or providing incorrect data may result in the Online Store’s withdrawal from fulfilling the Order. Failure to exercise due care when completing the form may result in the Customer incurring additional costs, including costs of a compensatory nature, costs of incorrectly sent shipments, costs of re-shipment, and other justified costs incurred by the Store to fulfill the given Order.
5. In the case of placing an Order through the Order form available on the Online Store’s website, the Order is submitted by the Customer to the Seller in electronic form and constitutes an offer to conclude a sales agreement for the Goods subject to the Order. An offer made in electronic form binds the Customer if the Seller sends a confirmation of acceptance of the Order for execution to the email address provided by the Customer, which constitutes the Seller’s statement of accepting the Customer’s offer and the sales agreement is concluded upon its receipt by the Customer.
6. The sales agreement is concluded in the Polish language.
7. Orders can be placed 24 hours a day. Placing an order entails an obligation to pay.
8. If an invoice is to be issued to a Client who runs a business and/or is a VAT taxpayer, the order must include the Client’s details and VAT identification number (NIP). By making a purchase in the Store and confirming the order, the Client agrees to receive an invoice without a signature.
9. The Client may cancel their order provided it has not been dispatched. In such a case, the Client must inform the Seller by sending an email to the address provided or by contacting the phone number listed on the Store’s website.
10. In the event of the Client canceling the order, the Seller will refund the payment received within 7 business days. The refund will be made using the same payment method used by the Client.

V. Delivery of goods

1. Delivery of goods is made to the address indicated by the customer when placing an order. Delivery of goods is limited to the territory of EU countries.
2. Delivery of goods is carried out through courier companies.
3. The buyer may collect the goods in person at the points of parcel collection (DHLParcel Poland or InPost Paczkomat).
4. The seller informs the customer on the website of the store about the number of business days required to fulfill the order and its delivery, as well as the amount of fees for the delivery of goods.
5. The delivery and fulfillment time of the order is counted in business days.
6. If different delivery times are specified for the goods covered by the order, the longest period among those specified applies to the entire order.
7. Promotions offered by the store regarding free delivery of ordered goods, especially when the promotion depends on the value of the order placed by the customer, apply only to orders fulfilled in the territory of Poland and do not include delivery of orders outside of Poland.

VI. Prices / Payments

1. The prices of goods are given in Polish zlotys or Euros, depending on the choice of the Customer, and include all components, including VAT and other fees.
2. The Customer can choose the following payment methods:

Online payments:

• fast online transfer; the service provider is Tpay (a payment system belonging to Krajowy Integrator Płatności S.A. with its registered office in Poznań);
• BLIK; the payment service is provided by the bank of the purchasing Customer, in which they have a bank account.

In the case of an Order with online payment, such as fast online transfer or BLIK, the execution will begin after the Seller sends the Customer a confirmation of the acceptance of the Order and after the Seller receives information from the settlement system operator about the Customer’s payment. The shipment will be made immediately after the Order is completed.

The User making the payment will be informed directly before making the payment about the amount in which the payment should be made, the possible ways of conducting the payment, and the data of the operator carrying out the payments if such an option is available in the service. The detailed regulations for making payments through electronic payment operators are available on the website of the specific operator. By making a payment through an electronic payment operator, the User should follow the instructions given by the electronic payment operator to make the payment.